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LaSalle Municipal Services During Provincial Stay-At-Home Order

Posted on Thursday January 14, 2021

Effective Thursday, January 14, the Province of Ontario has issued a Stay-at-Home Order for all Ontarians. In support of this, the Town of LaSalle is making some changes to municipal services.

The LaSalle Civic Centre remains closed to the public, except by appointment only that is booked at least 24 hours in advance. Walk-in customers will not be permitted at this time. In addition to this, beginning on Monday, January 18, appointments for municipal services will only be available on Mondays, Wednesdays and Fridays. This will be in place for the duration of the Stay-at-Home Order, now in effect until February 10, 2021. Although the building is closed to the public, municipal staff continue to assist and service residents by phone, email and appointment.

There is a drop-off location available inside the building to leave correspondence for municipal staff like building plans, maps etc. The outdoor drop box is also available to leave payments and forms. In addition, a pick-up location is available inside the entrance for items borrowed from the LaSalle branch of the Essex County Library.

Customer service is important to the Town of LaSalle. The Town has implemented a Citizen Issue/Request Portal. Requests and inquiries can be submitted to the Town and will be sent directly to the appropriate department.  Contact us by phone at 519-969-7770 or use our website to access municipal information and services. Phones will continue to be answered during regular business hours between 8:30 AM and 4:30 PM from Monday to Friday.

January Water Bill

The Town of LaSalle's residential quarterly water bills were mailed on January 8, and are due by Friday, January 29. There are many payment options available: by mail, by drop box at the LaSalle Civic Centre, by telephone/internet banking or by pre-authorized payment plans. If you have any questions, please contact us by email at waterbill@lasalle.ca or call us at 519-969-7770, ext. 1230.

2021 LaSalle Dog Licences

The deadline to purchase 2021 LaSalle Dog Licences has been extended to June 30, 2021. They are now available and can be purchased by mailing a cheque along with your renewal form that was mailed to residents with registered dogs or by downloading the form from the Town’s website, or by leaving the form and cheque in the drop-box at the LaSalle Civic Centre. If you have questions, call us at 519-969-7770, ext. 1221.

Requests submitted after hours (outside of Monday to Friday from 8:30 am to 4:30 pm) will be addressed during business hours. For after-hours service requests that may require immediate attention such as a traffic light not working, road flooding or other possible dangerous conditions, please call our after-hours number at 519-969-4143. If the issue is about an immediate threat to public safety, call 911 for emergency assistance. Operation of emergency services has not changed.

Effective Thursday, January 14, 2021 at 12:01 a.m., the government issued a stay-at-home order requiring everyone to remain at home with exceptions for permitted purposes or activities, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for work where the work cannot be done remotely. This order and other new and existing public health restrictions are aimed at limiting people's mobility and reducing the number of daily contacts with those outside an immediate household. In addition to limiting outings for these purposes, all businesses must ensure that any employee who can work from home, does work from home.

Please continue to follow the advice of our public health officials:

  • Stay home if you have COVID-19 symptoms, even if they are mild;
  • Maintain two metres of physical distancing from anyone outside your household;
  • Avoid social gatherings and limit close contacts to your household or the people who you live with;
  • Adhere to the restrictions in your region on public and private gatherings;
  • Wear a face covering indoors and wear one outdoors if physical distancing may not be maintained or if wearing one is required;
  • Wash your hands thoroughly and regularly;
  • Cover your cough and sneeze;
  • Get tested if you have symptoms compatible with COVID-19, or if you've been advised of exposure by your local public health unit or through the COVID Alert mobile app;
  • Individuals and families from higher transmission regions should avoid travel to lower transmission regions, except for essential reasons; and
  • Download the COVID Alert mobile app.

For up-to-date information about COVID-19, visit the Windsor-Essex County Health Unit’s website.