After an Emergency

These are general instructions that apply to many emergencies but not every situation is the same. These tips can also apply during an emergency.

Look after your immediate needs

After an Emergency

  • Check yourself and others for injuries. Give first aid to people who are injured or trapped. Take care of life-threatening situations first. Get help if necessary.
  • Make sure you are taking care of your needs for food, water, and rest so you can minimize stress and maintain the energy you need to recover after an emergency.
  • Confine or secure pets.
  • Reach out to family and friends if you are feeling lost, anxious, or overwhelmed. 
  • Reach out to community groups that specialize in supporting mental health and wellness.

Make contact


  • Let your family and friends know you are safe.
  • Update your employer on your situation.
  • Update your children’s school on your status.
  • Contact your insurance company as soon as possible to notify them of damages to your property and what your needs are.

Help others

  • Check on your neighbours, especially the elderly or people with disabilities.
  • Check in with your family and friends and offer what support you can.

Returning home

Home picture

  • Do not re-enter your home unless authorities advise you it is safe to do so.

  • Check your yard or front door for any notes or messages from law enforcement, first responders, or utility companies. They may have inspected the area and left instructions to stay out of your home due to a safety risk.

  • Check for damage outside of your home.
  • If safe to enter, check for damage throughout the inside of your home.
  • Dispose of spoiled food and if you are not sure, throw it out.
  • Check your utilities for damage.
  • Leave your home if you suspect or smell a natural gas leak when you arrive. From another location, call 911 and ask for the fire department. The fire department will notify the gas company.