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Preparing for your Screening Review

Screening reviews take place during regular office hours and require an appointment. If you would like to send someone to the screening review to act on your behalf, you must complete the Authorization to act as an Agent (pdf) form. This form must be signed by the ticket holder.

Screening Reviews

Screening reviews are conducted by a Screening Officer. If you choose to dispute your penalty notice, you must submit a Request for Screening Officer Review (pdf) within 15 days of the effective date of the notice. 

For your screening review, please bring copies of any documents that may assist as evidence including:

  • photographs
  • accessible parking permits
  • condominium letter or lease

Screening Review Procedure

The Screening Officer will review and consider any documents you submit before making a decision. The Screening Officer may decide to:

  1. Cancel the penalty notice, including any administrative fees
  2. Confirm the penalty notice, including any administrative fees
  3. Reduce the amount of the penalty notice, including any administrative fees
  4. Extend the time for paying the penalty notice, including any administrative fees

Screening Review Decision and Payment

The screening decision will be provided to you at the end of the review or by mail. You must pay the amount set out in the screening decision within 15 days of the due date.

If you are not satisfied with the screening review decision you can request a hearing review.