Day Camps

ePACT is a secure, online system used to collect and safely store participant information such as age, allergies, medical conditions, emergency contact information, and approved pick-up contacts. This information is digital and will be used by authorized staff to access important information.

We will no longer accept paper consent forms.

Upon registration in camp, the parent/guardian will be sent an invitation through email to enroll with ePACT. This is mandatory and must be completed prior to attending camp. No exceptions to this rule will be made. 

Parents/guardians can upload photos of their child and their approved pick-up contacts directly to ePACT.

Allergies

All allergies should be identified on your child's profile on ePACT. This information will be visible for your child's camp leader.

Medications

• Medications should be signed in each morning with our staff. Medications should be signed out and taken home at pick up time each evening by the parent/guardian.
• Please send the medication in the prescribed container.
• The Town prefers that all medications be administered at home before attending camp. However, if medication is brought to camp, it must be contained in the prescribed container with physician and dosage information and shall be administered by the participant. Our staff are not permitted to administer any medication to participants unless it is epinephrine (Epi-Pen) for an emergency case of anaphylaxis. 

This summer we will be utilizing a kiss-and-ride program for participant drop off and pick up. Parents/guardians will drive up to our kiss-and-ride location, remain in their vehicle and will be greeted by a camp counsellor who will then verify the participant(s) being dropped off/picked up and escort them to and from our program area.

Morning Drop Off

• Morning drop off begins at 7:30 am and ends at 9:00 am. Our activities begin at 9:00 am and late drop off could mean that your child's group has already left to their daily activities.
• Children who are late and miss the kiss and ride drop time must be accompanied to the front desk and be checked in for the day by a parent/guardian.
• Sign in your child by signing on our iPad.

Pick Up

• Afternoon pick up begins at 4:00 pm and ends at 5:30 pm.
• If pick up is after 5:30 pm, additional fees will be charged at a rate of $20 for every 15 minutes.
• Sign out your child by signing on our iPad.
• Photo ID is required in order to pick up your child. We have this policy in place to ensure child safety. It is important that you add any approved pick up contacts to your ePACT account.

Kiss and Ride Reminders:

• Please remain in your vehicle, unless it is to unbuckle or buckle your child in their car seat.
• Please remain in a single file. Do not pull out behind other vehicles. In the instance where a prolonged conversation is taking place, the Team Leader on duty will ask the parent to move and park in the parking lot so that the conversation can continue out of the way of others.
• Please do not pull up past the traffic cones.

Inclement Weather

• In the event of inclement weather and Kiss and Ride is closed, individuals will receive a text notification to the main contact's cell number listed in the epact form, notifying them of the closure. 
• A closed sign will be present at the drop off/pick up tent.
• If the Kiss and Ride area is closed, we ask parents/guardians to park in Parking Lot 2 and enter the building through the arena doors.
• A check in/out table will be located outside the Multipurpose room.

• Special event days occur weekly. Please check our camp calendar for a full list of special event days along with descriptions.
• A calendar will be emailed to those who have registered, closer to the start of day camp.

Campers will have the opportunity to explore our 220 acres of land at the Vollmer complex. Before going outdoors, program leaders ensure that the temperature and weather is safe, that campers are dressed appropriately for the weather and that sunscreen has been applied.

Lunch takes place at picnic tables outdoors in the shade every day, weather permitting. Campers will engage in outdoor play during daily physical activity (DPA) and sporting activities each day. When outdoors, frequent water breaks and pauses for sunscreen re-application will take place. 

Potty-Trained

• Campers must be fully potty-trained in order to attend camp.

Behaviour

• Parents may be asked to pick up their child from camp if behaviour is exhibited that includes:
  • Verbal/physical abuse of participants or staff
  • Failure to abide by camp expectations, policies, or direction of staff

Health and Safety Inspections

• The Vollmer Complex has a certified Health and Safety Committee that routinely inspects the Vollmer Complex to identify preventative maintenance and identify health and safety concerns. Please report any concerns to our staff or online through our customer service portal.

Incident Reports

• Incident reports are completed if a head injury or serious incident occurs. 
• Our staff will notify the parent/guardian immediately if emergency medical attention is required or a serious injury occurs. During pick-up, staff will update parents on any non-critical injuries that happened during the day.

Illness

• If an individual becomes ill while participating in any Town program, their health will be taken seriously and treated as a priority. Parents, caregivers or legal guardians of children will be contacted so that appropriate action can be taken.

Please ensure all items sent to camp are labelled. Please check our lost and found policy for more information.

Photographs may be taken for marketing purposes on our website and social media. Photos are only taken by authorized personnel.

If you do not wish for your child to be photographed, please indicate such at the time of registration as well as on your ePACT account. For children who have not been approved for photos, a note will be added to their profile.

Day Camp Fees

• Full-Week Rate: $182.00 per participant
• Holiday Full-Week Rate (4 days): $146.00 per participant

Refunds

• Refer to our credits and refunds policy.

Our supervision ratios below ensure safety of all participants. Often, these ratios are the basic minimum as we often provide additional staff for supervision.

• 4 to 5 years - 1 program leader to 10 participants
• 6 to 7 years - 1 program leader to 12 participants
• 8 to 12 years - 1 program leader to 15 participants

While in the pool there is a 1:8 ratio for all age groups in addition to lifeguard supervision.

Our camps are nut-free, including hazelnut and Nutella products. Any nut products found during our lunch bag inspection will be removed and returned to the parent at the end of the day.

If you are sending a peanut-substitute product such as sun butter or wow butter, please label it as such to avoid it being removed. Please communicate with your child not to share food or accept food from other campers.

Please send your child to camp with enough snacks for two snack breaks (morning and afternoon), a lunch, drinks, and water. If your child is receiving a lunch purchased through our pre-purchased lunch program, you must still send your child with snacks and beverages for the rest of the day.

Do you want to stop worrying about what to make your camper for lunch? We have got you covered with a varied meal plan! Available at our day camps, your child can enjoy a delicious meal.

Our first lunch break is at 11:30 am and our second lunch break is at 12:15 pm. Lunchtime breaks may be modified on special event days.

Children must come with a lunch each day or have a pre-purchased lunch. Concession and/or vending machines are not currently available for camper use. 

Lunch orders must be placed by 11:00 am, with a minimum of 5 business days prior to the intended lunch.

Pre-Purchased Lunches

• Pre-purchased lunches can be purchased ahead of time in-house or online. Individuals can sign up to participate in 1 to 5 days of the lunch program. Additional fees apply.

Lunch Menu

• Will be announced prior to the start of summer.

All campers will swim on Mondays, Wednesdays, and Fridays. All participants must attend swimming as all staff will be at the pool. If your child wishes to sit out during swim, they must stay on the pool deck.

Please be sure to pack a bathing suit every day to camp as water games and the splash pad are frequently used. 

There is a 1:8 ratio for all age groups while in the pool in addition to lifeguard supervision.

Swim Test

• All participants aged 4, 5, and 6 years must wear a lifejacket.
• Participants 7 years and above must complete a swim test to be able to swim without a lifejacket.

Camp will abide by our Aquatics Admission Policy 

Sitting out of Swim

• Campers who are sitting out of swim by choice for medical reasons, such as injury or other reasons must remain on deck (supervised) and will be provided with a passive activity while camp swims. Passive activities will change day-to-day and may include colouring, Legos, card games, and more.

Changing for Swims

• In order to participate in swims, campers must be able to change themselves independently. Program Leaders cannot assist in changing campers.

Changing Rooms

• Our staff provide changing room supervision. Stalls are available but limited. All children must use their gender-specific changing room. 

Splash Pad

• Participants may enjoy the splash pad, weather permitting.
• Please pack a bathing suit each day as we may take advantage of the splash pad on non-swim days.

Healthy Swim Etiquette

Our daily camp activities run from 9:00 am to 4:00 pm. Campers will have the opportunity to create art projects, participate in science experiments and engage in daily physical activity (DPA) every day.

Our campers will be participating in outdoor and indoor activities located on the Vollmer complex grounds including swimming indoors on Mondays, Wednesdays, and Fridays. In addition campers may attend the splash pad and special events on Tuesdays and Thursdays. These are time frames for activities, as each group has their own schedule for each day. Activity schedules are subject to change.

7:30 am to 9:00 am, Drop off, organized free play.

9:00 am to 9:30 am, Camp round up and announcements.

9:30 am to 10:00 am, Group introductions and morning snack.

10:00 am to 11:30 am, Activity 1, DPA, Art, Science.

11:30 am to 12:15 pm, Lunch, 30 minutes per group.

12:15 pm to 2:00 pm, Activity 2, DPA, Art, Science.

2:00 pm to3:00 pm, Swimming - Mondays, Wednesdays, Fridays or Splash pad/special event - Tuesdays and Thursdays.

3:00 pm to 4:00 pm, Activity 3, DPA, Art, Science.

4:00 pm to 5:30 pm, Announcements, Pick up, passive group activity.

It is recommended to have a name label on all items brought to camp so that they can easily be identified. Please bring the following: 

• Bathing suit, towel, and swim gear every day
• Backpack with lunch, snacks, and drinks (refillable water bottle recommended)
• Sunscreen and bug spray
• Weather-appropriate clothing
• Running shoes/closed toe shoes
• Hat and sunglasses
• Separate small bag for swim items
• Do not bring electronics, toys, money, trading cards, such as Pokeman, or valuables to camp

Prior to registering for camp, please take a moment to read through our credits and refunds policy. If you wish to remove your child from camp, please contact our customer service team (519) 969-7771 ext. 0

• Campers of all ages are required to abide by the Town's RZone Policy. Participants must demonstrate respect for themselves including those around them as well as respect for the facility. 
• Campers who fail to abide by our facility RZone rules will be issued a camper concern form. Circumstance is taken into consideration before issuing this form.
• Repeat or serious RZone infractions may result in removal from camp.